Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information: Your name, email address, phone number, and other details you voluntarily provide through enquiry forms or direct communication.
• Business Information: Company name, business address, designation, product requirements, and other details relevant to business enquiries.
• Technical Information: Information such as your IP address, browser type, device details, pages visited, and website usage data, where collected through server logs, analytics tools, or cookies.

Please avoid submitting confidential technical drawings, trade secrets, or sensitive business information through general enquiry forms unless an appropriate arrangement is in place.

2. How We Use Your Information

Lumax Kagami may use the information collected to:

• Respond to product enquiries and requests for quotations.
• Understand customer requirements related to automotive components.
• Communicate about products, manufacturing capabilities, and business opportunities.
• Improve website performance, content, and user experience.
• Maintain business records and prevent spam, fraud, or unauthorized activity.
• Comply with applicable legal and regulatory requirements.

We will not use your contact information for unrelated marketing purposes without an appropriate legal basis or consent where required.

3. Sharing of Information

We do not sell personal information to third parties. However, we may share relevant information with authorized service providers, such as website hosting companies, IT support providers, or analytics services, when necessary to operate our business and website.

Information may also be disclosed where required by law, by a competent authority, or to protect our legitimate rights and security. Where applicable, we take reasonable steps to ensure that information is handled appropriately.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to support website functionality, understand visitor behaviour, and improve performance. You can manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

Where required by applicable law, we will seek consent before using non-essential cookies or tracking technologies.

5. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

6. Data Retention

We retain personal and business information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining business records, resolving disputes, and meeting legal obligations. The retention period may vary depending on the nature of the information and applicable requirements.

7. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, withdraw consent where processing is based on consent, or raise a concern about how your information is handled.

To submit a privacy-related request, please contact us using the details provided below. We may need to verify your identity before responding.

8. Third-Party Websites

Our website may contain links to external websites for additional information or convenience. Lumax Kagami is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of those websites before sharing personal information.

9. Children's Privacy

Our website is intended primarily for business customers, industrial buyers, suppliers, and other professional visitors. We do not knowingly seek to collect personal information from children. If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements. Any revised policy will be published on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a request concerning your personal information, please contact us: